Training crisis management coordinators

We had the honor of organizing two training sessions for crisis management coordinators for one of our clients, a mining company based mainly in America and Africa.

The crisis management coordinator plays a crucial role.

The term “conductor” or “guardian of the temple” is at the heart of our approach.

For this central figure in a crisis management team, knowledge of the crisis management organization is essential. But mastery of decision-making methodology and soft skills that enable the team to break out of its silos and bring out collective intelligence are just as important!

We were asked whether it was necessary to have a coordinator who was a specialist in a particular field. Our response, which is also our approach, is that this role is that of a conductor who must above all be able to bring the team and the experts together, without necessarily being an expert in a particular field themselves. And our approach includes cyber…

The training courses we offered for this client were conducted remotely, in French and English, and were clearly very well received.