Once upon a time… there was a team that thought it was ready…

📌 In March, it carried out a crisis management exercise with us.
A shock. A wake-up call.
The faces* were grim. The team was disappointed, aware that it had lacked clarity and efficiency.


🔑 But instead of looking for someone to blame, they chose to rise to the challenge.
They listened to our recommendations. They reviewed their documentation. They clarified their roles. They rethought their decision-making process.
🎯 They got back on track.

They called us back:
“We want to start over. We want to do better. “

🧭 This week, in Belgium, we met up with them again.
And it was no longer the same team.
More aligned. More clear. More confident.
Like night and day.

The worried looks had given way to smiles.
The pride of those who had progressed together.

🎯 That’s why we do this job.
For those side steps, those lightbulb moments, that growing confidence.

Prepare. Reveal. Align.
Are you ready?

PEARL Crisis Response
S.O.E Leadership

#crisis
#decision
#team
#leadership
#VUCA

*Faces have been altered in our visual for confidentiality reasons.