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📌 In March, it carried out a crisis management exercise with us.A shock. A wake-up call.The faces* were grim. The team was disappointed, aware that it had lacked clarity and efficiency. 🔑 But instead of looking for someone to blame, they chose to rise to the challenge.They listened to our recommendations. They reviewed their documentation. […]

We had the honor of organizing two training sessions for crisis management coordinators for one of our clients, a mining company based mainly in America and Africa. The crisis management coordinator plays a crucial role. The term “conductor” or “guardian of the temple” is at the heart of our approach. For this central figure in […]

Last July, we were in Ivory Coast where we conducted training and a crisis management exercise at one of our client’s mining sites. As is often the case, we deal with highly skilled professionals who manage delicate situations on a daily basis, which can sometimes be stressful. But incident management is an art, and crisis […]

Achieving the Pearl mindset, ROI explained simply.Are you ready is always the question asked when talking about crisis management. Phrased in this fear-inducing way, the question also implies that this is an investment. That is, that there is a return on investment (ROI). Most people think that an investment should multiply the gains. And crisis […]

As the famous philosopher Mike Tyson said“EVERYONE HAS A PLAN UNTIL THE FIRST UPPERCUT”.Or how to get out of the plan… A follower of Marshal Von Moltke or Sun Tze, Mike Tyson spoke a truth that is the source of eternal debate. Our workshops are always built like this. First we make a plan, then […]